Return Policy
Returns & Refund Policy
We want you to love your purchase! If something isn’t quite right, we’re happy to accept eligible returns under the following guidelines.
Return Window
Returns must be requested within 14 days of delivery. Items must be returned in their original, unworn, unwashed condition with all original tags attached.
Items that show signs of wear, damage, washing, odors (including smoke or perfume), pet hair, makeup, deodorant marks, or stains cannot be accepted for a refund.
Exchanges
At this time, we do not offer exchanges.
If you would like a different size or item, you’re welcome to place a new order for the item you desire & your return will be processed.
Final Sale Items
The following items are Final Sale and are not eligible for returns or refunds:
- Any item purchased at a discount of30% off or more
- All jewelry
- All hats
- Gift cards
Please review your order carefully before completing your purchase, as Final Sale items cannot be returned.
Refunds
Once your return has been received and inspected, your refund will be issued to your original form of payment.
The following deductions will apply:
- A 3% restocking fee will be deducted from all approved refunds.
- If you choose to use our prepaid return shipping label, a $9.00 return shipping label fee will also be deducted from your refund.
- If you purchase your own return shipping label, the $9.00 return label fee will not be charged.
Original shipping charges are non-refundable.
How to Start a Return
Please package items in the condition they were received in, place inside a poly mailer or box of your choice, & place your packing slip inside or a note stating
1) Name + Order #
2) Reason for Return 3) Contact Information
Customers are responsible for ensuring returned packages are delivered to us. We recommend using a shipping method that includes tracking if you choose to purchase your own return label. If we do not receive your return a refund will not be issued.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery. Include your order number and photos of the item so we can resolve the issue as quickly as possible.
Thank You!✨
As a small, mama-owned boutique, every order is packed with care and gratitude. Your support means the world to my family, and I’m truly thankful you’ve chosen to shop with us. Thank you for supporting a small business!
RETURN ADDRESS:
Western Vogue LLC.
10887 FM 2588